In order to use Character Cafe content, you must first complete a registration form on our website and create a password. Included in the information Character Cafe collects from you during registration is your name and email address. We use your email address to (i) complete your registration for use of Character Cafe content, (ii) send you information and provide services as described below, and (iii) respond to your technical support questions. We may also send you a welcome email message after you register.
In addition to your name and email address, we ask that you establish a password for using Character Cafe. Only you are permitted to access Character Cafe using your login name and password. Accordingly, we keep your password confidential and require that you do the same. You are completely responsible for all consequences that result from your failure to maintain the confidentiality of such information. In the event you forget your password, you can reset it from Character Cafe using your computer. If you forget your login name, you can contact Character Cafe Technical Support at info@charactercafe.com

We do not knowingly allow children under 13 to register for Character Cafe, nor do we knowingly collect any personal information from such persons. Accordingly, if you are under the age of 13, please do not attempt to register for Character Cafe or provide any information about yourself to us through Character Cafe, mail, email or otherwise. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. In addition, parents can change or revoke the consent choices previously made by contacting us as described in Choice/Opt-Out and at www.charactercafe.com below, and review, edit or request the deletion of their children's personal information by contacting Character Cafe support at info@charactercafe.com. In the event of the revocation of consent or the deletion of the child’s personal information, we may, in our sole discretion, terminate any service provided to the child if we deem the information at issue to be reasonably necessary for us providing Character Cafe content as we intend it to be used.
Parents: Please note that granting consent for your child to provide us with personal information, includes consent for your child to disclose his or her name and email address. Please be aware that this information may be used to deliver Character Cafe content and/or other of our products to your child and may potentially be made publicly available through your child’s use of discussion forums. If you have other questions regarding the collection or maintenance of your child’s personal information, please contact us at info@charactercafe.com.

As noted above, based on the personally identifiable information you provide during registration, we may send you a welcoming email to verify your username and password. We generally will also communicate with you via your email address when responding to your inquiries, providing services that you may request from time to time, or for communications relating to the management of your account.

We may offer you the ability to invite your friends to join Character Cafe. If you choose to use our referral service, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Character Cafe will store the information you provide for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us by email at info@charactercafe.com to request that we remove this information from our database.

From time to time you may have the opportunity to participate in contests and surveys on Character Cafe. Participation in these activities is completely voluntary. If you choose to participate, you may be asked to provide certain personally identifiable information, including without limitation, basic contact information, such as your name and shipping address, as well as demographic information, such as your zip code. Whether we use third-party service providers to conduct these surveys or contests or conduct them ourselves, your personally identifiable information will not be shared with other persons unless we give you prior notice and opportunity to opt-out.

We may occasionally send you newsletters and/or information on our products, services, special deals and promotions. We understand, however, that some of our users may prefer not to receive these types of communications. For information on how you may elect not receive these communications, please see the discussion below under Choice/Opt-Out and at www.charactercafe.com.

We may send you service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account.

When you use Character Cafe, we may collect cookies and maintain log files of your activity to create a profile of your preferences. This enables us to provide you with tailored promotions and marketing offers to improve Character Cafe content for you.

We may share personally identifiable information about you with certain third parties who act as our agents or service providers for delivering the products and services you purchase, for delivering email messages containing service-related announcements or for delivering remarketing-related email messages. When we engage third-parties for such purposes, they must agree to restrictions against using any personally identifiable information for unpermitted purposes.
We may also share aggregated demographic information about our user base with other companies who market our products or who incorporate our educational content into their products or services. This information does not identify individual users and we do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and/or to comply with judicial proceedings, government investigations, court orders, or legal process served on us, as well as when we believe that disclosure is necessary to protect our rights, investigate or prevent fraud or other illegal activities or to prevent breach of Character Cafe’s Terms of Service.

We respect your privacy and provide you with the opportunity to opt-out from receiving marketing-related email messages and email newsletters from Character Cafe at various points of your interaction with Character Cafe, including when you register to use Character Cafe and when you order many of our other products and services through Character Cafe. If you are receiving newsletter and/or promotional communications from us that you no longer wish to receive, you may opt-out of receiving them by following the instructions included in each such communication or by emailing us at info@charactercafe.com. You may also opt out by sending a Fax to 210-592-7276, Attention: Character Cafe, or by writing to us at:
Character Cafe P.O.Box 592775 San Antonio, TX 78259

This privacy statement applies only to information collected by this website. Character Cafe contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

You post content to Character Cafe at your own risk. We cannot control the actions of other users with whom you may choose to share information. Therefore, we cannot and do not guarantee that the content you post on Character Cafe will not be viewed by unauthorized persons. As no security measures are perfect or impenetrable, we are not responsible for circumvention of any privacy settings or security measures contained on Character Cafe. You understand and acknowledge that, even after removal, copies of content you post may remain viewable in cached and archived pages or if other users have copied or stored your content. In addition, if you use a bulletin board or write a review on Character Cafe, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users, and could be used to send you unsolicited messages.

It is important to keep your information with us updated. If your personally identifiable information changes, you may update this information on our website using the My Account link at the top of the Character Cafe site, which is the first page displayed following your login.

We take security measures designed to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. In addition, when you conduct transactions with us using a credit card, we utilize Google Checkout for our secure payment gateway. For more information on Google Checkout, please visit: https://checkout.google.com/files/privacy.html
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee complete security of your information and other content you post to Character Cafe. CHARACTER CAFE MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SECURITY OF YOUR DATA COMMUNICATIONS, CONTENT OR POSTINGS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR YOUR COMPUTER(S) OR YOUR ONLINE COMMUNICATIONS. YOU AGREE THAT CHARACTER CAFE WILL NOT BE LIABLE FOR ANY SUCH UNAUTHORIZED ACCESS OR USE OR ANY DAMAGES INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES THAT MAY RESULT THEREFROM.
If you have any questions about security on our website, you can email us at info@charactercafe.com.

In the event Character Cafe goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

If we decide to change our privacy policy, we will post a notice of those changes to this privacy statement on our home page, and/or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by other means of a notice on our home page.

If you have any questions or suggestions regarding our privacy policy, please contact us by any of these methods:
Email: info@charactercafe.com
Phone: 210-592-7276
Fax: 210-592-7276